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How is is that the new App has everything except when a plan will expire? Is it a deliberate attempt to get people not to remember when their plan expires? Please I need to know when my current plan will expire do I do not over pay what I cannot recover. 

Maybe text INFO to 85075, @Oguche01?

Divide the outstanding amount by the monthly fee, and get an idea of the time left of your iD contract minimum term.

This doesn't help at all. Why can't the contract expiry date be clear in the App. All other information is there except the expiration date. I can't wait to get out of this plan. 

Hi @Oguche01 

 

Do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

I still need help please. 

Save the documentation issued when you sign up, either in paper or electronic form; simples.

Hey there @Oguche01, if you’re unsure of your contract end date, please contact us below:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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