Hi. My contract ends in 57 days. I am on a sim on plan 24 month contract. I want to upgrade early and to a plan with a phone this time. Could anyone point me in the right direction please? TIA!
Early upgrade from sim only to phone
Userlevel 8
+10
I think you can only upgrade early if you’ve got a 24-month minimum term handset contract,
The iD Mobile telephone sales team might be able to assist - contact sales on 020 7139 1397 between 9am - 6pm.
Userlevel 1
Thanks Andrew. Just had a chat with ID and it turns out it is a handset contract not sim only (so many phones in the house I lose track!) The date on my account said I could upgrade August, I didn’t realise that was the early upgrade date. My actual contract ends in October. I shall be hanging on by a thread waiting 😬
Thanks again for replying!
Userlevel 5
+6
Hey there
We’re glad to hear that our live-chat was able to assist.
If you do have any further questions, please don’t hesitate to ask.
Thanks,
Tyler
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