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Roaming fair use on upgrade

  • 4 August 2024
  • 1 reply
  • 62 views

I joined ID mobile on 08/06/2023 on a sim only deal. If i am not mistaken this would allow me to use my full allowance in the 50 EU countries. If i was to stay on ID mobile and upgrade through their own store to a phone and sim deal will this benefit stay with me.

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy#before-june-2023

 

Best answer by Matthew T

Hey @Bag77,

No, if you join or upgrade after 21st June 2023, our new Fair Usage policy applies. This lets you use your standard monthly allowances (up to 30GB) at no extra cost across our free Roaming destinations.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • August 6, 2024

Hey @Bag77,

No, if you join or upgrade after 21st June 2023, our new Fair Usage policy applies. This lets you use your standard monthly allowances (up to 30GB) at no extra cost across our free Roaming destinations.

Thanks.