Switching to Sim Only with iD Mobile v. Upgrade and keeping my existing Phone Number.

  • 28 July 2023
  • 3 replies

Userlevel 1

My Upgrade is due on 10 August and my contract expires on Oct 10th.  Can I switch to an iD Sim Only on 10th Aug?


Best answer by Mohammed 30 July 2023, 13:07

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3 replies

Userlevel 5
Badge +9

Hey @Joe Ali,

You can upgrade in the last 30-days of your contract to a SIM only plan.

Just log into the iD app/account

Click My Account then Upgrade

Find SIM only and select the plan you want.

Please make sure you are not submitting a credit check or being asked for address history, nor setting up a new Direct Debit during the checkout process.

If you are being asked this, you will have gone onto a new contract by clicking onto the wrong link somewhere.



Userlevel 1

Most Helpful.

Userlevel 7
Badge +6

@Joe Ali,

If you require further assistance or information, please let us know.