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I am flying to Brazil but I can’t find out how to change my plan to allow calls etc from Brazil which is out of my current plan area. I seldom go beyond Europe so want a one month change if possible

Hi @nervous flyer, welcome to the community!

You’ll be able to find a list of charges for using your phone in Brazil via the link below:

International Calling & Roaming Charges | iD Mobile Network

You’ll also need to ensure that roaming is enabled via your iD App or account online. Additionally, you’ll need to raise your bill cap above £0 if you want to use your phone abroad.

-Lauren

Thank you. That was helpful and reassuring. I have raised my cap and am using my phone as I want to. Many thanks

Glad to hear the information in the link helped @nervous flyer 

 

Please do reach out if you require any further support with the service. 

 

Nat 

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