Hi, has anyone else had issues with the trade-up? Sent my phone and partner's at the same time, both signed for by the same person and a month later no acknowledgement and no reply to my emails asking for an update.
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Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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