Skip to main content
Solved

Upgrade offer shown on home page but leaves once I click on 'upgrade'

  • 27 June 2024
  • 2 replies
  • 128 views

Hi, 

I am currently on a £10 a month sim only contract with ID mobile and have been a customer for a few years. I tend to upgrade my sim when a better upgrade option comes along and today, a sim only upgrade recommended deal appeared. £10 but instead of 100GB like I get now, it was an unlimited data sim. I decided to upgrade to this, however when i click on the deal, it takes me to the upgrade page and is nowhere to be seen. I've scrolled through each of the upgrades to see if i have missed it but it is not there. How do i get this deal?

Thanks,

Will

2 replies

andewhite
Rank
Userlevel 8
Badge +10

You could call the iD telephone sales team about this deal, @WAZUPY. 

Contact the sales team on 020 7139 1397 - the sales advisers work between 9am - 6pm.

Forum member (non-iD)
Tyler
Rank
Userlevel 5
Badge +6

Hey there @WAZUPY, welcome to Community!

 

As kindly suggested by @andewhite, I hope you were able to get in touch with our sales team and they could help.

 

Thank you,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply


Terms & Conditions