Hi i have taken out a sim only deal on 20th May as my contract ends on the 6th June 23 a, The minimum contract period for your 24‑month handset plan ends on 6 June 2023.
You currently pay £20.76 per month
After 6 June 2023, you’ll continue to pay this amount ,I have paid £8 this month for my new contract(sim only )mat be you could explain why im paying two bills
upgrade to sim only deal
Best answer by Mohammed H
Hey
So you would replace the handset contract for that SIM with a new SIM only contract (upgrade).
What you have done is purchased a separate SIM only plan alongside your existing handset contract.
This means you have 2 conrcurrent contracts.
You cannot port an iD number from one plan to another.
You have 3 options:
- Cancel/return the SIM only plan (new contract) that you purchased, then correctly upgrade the existing handset contract to a new SIM only plan (upgrade)
- Cancel the handset contract and lose the number, then carry on with the new SIM only plan you purchased with the new number.
- Triangle port - Get a PAC code for the handset contract then port that out to a new network PAYG plan. Once done, port back into iD Mobile but onto the new SIM only plan you purchased so: iD (handset) --- Ported → New network PAYG ---- ported -→ iD SIM only
This last step is a bit more complex due to porting twice. Also in step b and step a you would need to register for a new self-care account and cannot re-use the email username from your old account.
Let us know if you have any questions or any help with performing any of the above and we’ll assist.
Mohammed
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