Hi there
I have been considering upgrading my current plan to a sim only contract now that I have paid off my phone.
I want to know if I will be able to use my current number on my new sim only deal?
For example, will I be on the new sim only plan if I don’t use the new sim sent to me and continue with my current sim?
Thanks for the help!
Best answer by Mohammed H
Hey
That’s correct.
As long as you do this via the account (login click My Account > Upgrade > SIM only)
You will keep your number.
If you are asked to setup a new Direct Debit (and have one active already) or for address history (for a credit check) then you may have gone onto a new contract application which will not allow you to keep your number.
Upgrades will just replace your current plan with the new one.
We do send a blank SIM currently on sim only upgrades but this SIM is blank and if activated, just moves services over to it, still keeping the number.
Mohammed
Hey
That’s correct.
As long as you do this via the account (login click My Account > Upgrade > SIM only)
You will keep your number.
If you are asked to setup a new Direct Debit (and have one active already) or for address history (for a credit check) then you may have gone onto a new contract application which will not allow you to keep your number.
Upgrades will just replace your current plan with the new one.
We do send a blank SIM currently on sim only upgrades but this SIM is blank and if activated, just moves services over to it, still keeping the number.
Mohammed
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