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Voicemail - "The number you are calling is unavailable"

  • April 24, 2018
  • 1 reply
  • 301 views
M
iD Mobile Employee
My voicemail worked fine for the first 2 weeks, then 2 weeks ago it all changed. Callers can ring my number but it does not cut into vmail for the callers, it says "the number you are calling is unavailable". Reported it 3 times on live chat. No solution. Reported it twice on tel customer services, no solution. When will it be fixed please? Anyone else had this problem?

Best answer by Phil

Hi Michelleb, have you already tried using the app to turn off your Voicemail and then reactivate it later?

Are you able to access your Voicemail to check for any messages?

-Phil

EDIT: Marking as resolved due to no contact for sometime.
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Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    1 reply

    Phil
    iD Mobile Employee
    • Phil
    • iD Mobile Employee
    • 411 replies
    • Answer
    • April 25, 2018
    Hi Michelleb, have you already tried using the app to turn off your Voicemail and then reactivate it later?

    Are you able to access your Voicemail to check for any messages?

    -Phil

    EDIT: Marking as resolved due to no contact for sometime.
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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