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Charge for rejecting and international call?


Hi all,

I was in south Africa with work last week. I rejected a call on Thursday 10th May from the UK (+44020...), Now I see on my bill for last month a charge of £2.40 for a 3 second call with details for the exact time I rejected the aforementioned call.

Anybody else experienced this? Is there anyway to contact iD directly about the issue?

Thanks!
Steve

Best answer by Mohammed

EDIT: Marking as resolved due to no answer for some time.
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2 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 14, 2018
Hey @SteveeB,

It's odd that a call that was rejected was shown as connected for 3 seconds on your bill.

Have you checked your call log to confirm that this call was rejected and this wasn't accidentally answered and put down immediately?

Mohammed

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • June 21, 2018
EDIT: Marking as resolved due to no answer for some time.