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Calls to the Channel Islands

  • May 22, 2018
  • 1 reply
  • 763 views

Are calls / texts to landlines / mobiles in the Channel Islands (Guernsey / Jersey) from the UK included in monthly allowances?

Best answer by Mohammed H

Hello @Nixsie,

Welcome to our iD Community!

Calls & Texts to both Mobiles/Landlines are not included to the Channel Islands (Guernsey/Jersey) from the UK.

However, Guernsey & Jersey are both included as part of our inclusive EU Roaming destinations so if you're in one of those destinations, then calling or texting both UK numbers and Guernsey/Jersey would be included within your allowances. Using data in those destinations is also included.

Hope that answers your question!

Mohammed
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • Answer
  • May 25, 2018
Hello @Nixsie,

Welcome to our iD Community!

Calls & Texts to both Mobiles/Landlines are not included to the Channel Islands (Guernsey/Jersey) from the UK.

However, Guernsey & Jersey are both included as part of our inclusive EU Roaming destinations so if you're in one of those destinations, then calling or texting both UK numbers and Guernsey/Jersey would be included within your allowances. Using data in those destinations is also included.

Hope that answers your question!

Mohammed