I'm in france with Samsung galaxy s6 & visit regularly. No problem previously with data roaming. Arrived last night to find the phone is roaming but no data. I've restarted the phone, disabled/re-enabled data roaming, changed networks all not having any effect.
ID Chat is not useful -- asking me to test the SIM in another device.... 'cos i always carry around extra mobiles for just this sort of thing.
Help?!?
Solved
No data roaming in france
Best answer by London-cat
Oh persistence pays off. I hung in there on chat (click it even tho it says "all agents are busy" and then say you've tried help with no luck. You *will* get a chat connection.
Robin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
View originalRobin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
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Oh persistence pays off. I hung in there on chat (click it even tho it says "all agents are busy" and then say you've tried help with no luck. You *will* get a chat connection.
Robin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
Robin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
1 person likes this
London-cat wrote:
Oh persistence pays off. I hung in there on chat (click it even tho it says "all agents are busy" and then say you've tried help with no luck. You *will* get a chat connection.
Robin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
Robin on chat sent out a new APN for my Samsung (the one I had in Settings>Connections>Mobile>Access Point Names was for three.co.uk). After a reboot, we're there!
Hello
Glad to hear you were able to get connected and get the correct APN settings.
There's actually a pinned post on the right titled: How to prepare your phone for a trip abroad
You can find all the steps required including the APN settings here.
If you need any further help, let us know.
Mohammed
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