Premium rate text not subcribed for | iD Mobile Community
Skip to main content
Answer

Premium rate text not subcribed for

  • February 12, 2019
  • 1 reply
  • 829 views
R
Community Member
I received a text from 65333 valuestay.mobi and then a text from iD saying I'd reached 80% of may cap, found that the text from 65333 is a premium rate text costing £4.50, I didn't sign up to receive these texts, how do I stop them and get my money back?

Best answer by Gregor

Hi @Rob19

I have been victim of this scam as well and many many more people. This is not closed issue to ID Mobile it can happen to anyone.

Here are search results from the community with other people posting about it.

The best option is to check it here https://psauthority.org.uk/for-consumers/service-checker as you would able to rise a complain regarding the company that send you this text as well as help to cancel this scam subscription.

Regards
    This topic has been closed for replies.

    1 reply

    Gregor
    Helpful Contributor
    • Gregor
    • Helpful Contributor
    • Answer
    • February 13, 2019
    Hi @Rob19

    I have been victim of this scam as well and many many more people. This is not closed issue to ID Mobile it can happen to anyone.

    Here are search results from the community with other people posting about it.

    The best option is to check it here https://psauthority.org.uk/for-consumers/service-checker as you would able to rise a complain regarding the company that send you this text as well as help to cancel this scam subscription.

    Regards
    I am not iD Mobile employee but I am here to help anyone as best as I can.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement