Solved
Cannot set up an account online
hello I cannot seem to get an account set up online I have changed banks and need to update direct debit but when I try to register online get stuck on the date of birth - will not allow me to submit ?
Best answer by RebeccaF
I know it may sound like a bit of a silly one, but double check you're typing your DOB in the correct format; 21/01/1990 or 01/21/1990, 21/01/90 or 01/21/90 etc.
If that doesn't work it may be worth trying to chat to someone on Live Chat, I've found that they're really helpful!
Rebecca
View originalIf that doesn't work it may be worth trying to chat to someone on Live Chat, I've found that they're really helpful!
Rebecca
This topic has been closed for replies.
I know it may sound like a bit of a silly one, but double check you're typing your DOB in the correct format; 21/01/1990 or 01/21/1990, 21/01/90 or 01/21/90 etc.
If that doesn't work it may be worth trying to chat to someone on Live Chat, I've found that they're really helpful!
Rebecca
If that doesn't work it may be worth trying to chat to someone on Live Chat, I've found that they're really helpful!
Rebecca
1 person likes this
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