Can I get my PAYG number to my new contract sim? | iD Mobile Community
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Can I get my PAYG number to my new contract sim?

  • April 10, 2019
  • 2 replies
  • 155 views

  • Community Member
HI. I took out a contract for my son. He had a PAYG in his name. I was wondering if I could get the number from the PAYG sim and transfer it to the new Contract sim? They are both iD sim cards.

Thanks

Best answer by Gregor

Hi @Navv

Unfortunately it is not possible to move your number from PAYG to Pay Monthly.
This topic has been closed for replies.

2 replies

Gregor
Helpful Contributor
  • Helpful Contributor
  • Answer
  • April 10, 2019
Hi @Navv

Unfortunately it is not possible to move your number from PAYG to Pay Monthly.

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • April 16, 2019
Hello @Navv,
As @Hikari mentioned, we don't yet currently support the feature to transfer your number from an iD PAYG plan to a iD PAYM.

Sorry about that.

Mohammed