Solved
sim only deal upgrade
Im updating my SIM only deal with ID. I've been told my upgrade is complete.
The ID app is asking if I'm using my new SIM card. ID told me that even though I will receive a new SIM, I can ignore it and use my existing SIM.
Thus how do I answer the question about "am I using my new SIM card"?
Thanks
The ID app is asking if I'm using my new SIM card. ID told me that even though I will receive a new SIM, I can ignore it and use my existing SIM.
Thus how do I answer the question about "am I using my new SIM card"?
Thanks
Best answer by Mohammed H
Hello @Johntedmoore ,
This used to be what was advised, however, we now advise it's best to start using the new SIM and activating this, because we've found people to accidentally activate the new SIM when abroad or in situations where they no longer have the old SIM and that causes more issues.
As@Hikari advised, keep saying no until the SIM arrives, then tap Yes and start using the new SIM.
Mohammed
View originalThis used to be what was advised, however, we now advise it's best to start using the new SIM and activating this, because we've found people to accidentally activate the new SIM when abroad or in situations where they no longer have the old SIM and that causes more issues.
As
Mohammed
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