Question
Who should I complain to about lack of or poor coverage - 3 or iD
Is it better for me to complain to 3 or iD for my poor signal problems as well as slow speeds because I haven’t tried complaining to iD yet - I’ve complained to 3 but they’re quite slow in actually doing some fixing - is iD able to put any sort of pressure on 3 or not?
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Hi @Taimoor welcome to the ID Community
It's always good to make a complaint direct to your supplier, they have the best leverage.
Handy link below for you
https://www.idmobile.co.uk/help-and-advice/complaints-procedure
It's always good to make a complaint direct to your supplier, they have the best leverage.
Handy link below for you
https://www.idmobile.co.uk/help-and-advice/complaints-procedure
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