Transaction screen keeps refreshing and i get charged each time
I am sorry to hear about this. If the transaction has not gone through, then those 1p payments that are pending will be released in due course. Have you tried to make the order from a different device and/or browser?
Ryan
Ive just checked my account and can see you have taken 5 1 pence payments from my bank account when i was ordering my daughters contract phone. Have these been individual credit searches against my name? I have spent years perfecting my credit score profile. All these searches could have a serious affect on this.
Ryan is he being credit searched each time those 1p payments are being taken?
Hello
Credit searches are only run once the order has been successfully placed. In the above scenario, I am led to believe the order is not completing to proceed to the credit check stage and thus no credit check is being run.
The 1p is taken during the verification stage.
Mohammed
Edit: Topics merged.
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.