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Show my Caller ID not working?

  • October 18, 2019
  • 4 replies
  • 600 views

Has anyone had problems turning ON “Show My Caller id?” on iPhone?

Best answer by terrywebbs

Caller ID short codes
from your phones dial keypad type one of the following:

#31#     then press send - this will show name and number on outgoing calls

*31#     then press send - this will hide name and number on outgoing calls

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4 replies

  • Community Member
  • 0 replies
  • March 31, 2020

Yes I have. Have never needed the feature before and now all I can see where the toggle is supposed to be is a spinning wheel. I’ve tried resetting my network settings, restarting, taking my sim out and inserting it back in. No luck. Any help?


terrywebbs
Helpful
 Contributor
  • Helpful
 Contributor
  • 515 replies
  • Answer
  • April 3, 2020

Caller ID short codes
from your phones dial keypad type one of the following:

#31#     then press send - this will show name and number on outgoing calls

*31#     then press send - this will hide name and number on outgoing calls


  • Community Member
  • 0 replies
  • August 17, 2020

I have an iPhone SE (not the 2020 edition) and I too have the issue where the option for “Show my Caller ID” is stuck on a loading wheel. This also applies for “Call Forwarding” and “Call Waiting”. I have restarted my iPhone several times and it is still stuck on the spinning wheel. Please could you help?

 

Thank you.


Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • August 18, 2020

Hi @harry562 

Do you have access to any other phone in your household you could try popping the SIM in temporarily to see if the options work there?

Or vice versa, to test if the iPhone allows you to change those options if another network SIM is in the phone?