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VAT invoices for personal accounts

  • October 19, 2019
  • 1 reply
  • 169 views

Hi,

I have requested VAT invoices to be issued for my personal account, via both chat and 7777. I have been given 2 different answers and neither of them adhere to HMRC’s strict guidance of a company providing VAT invoices when requested.

How best to go about this? My previous mobile provider changed with no pain whatsoever.

Thanks,

Helena

Best answer by Mohammed

Hello @HelenaDavidson51,

 

Can you email us on  and we’ll pick this up for you.

 

We’ve previously submitted such requests, it’s been a while since I’ve dealt with one but we should be able to get this sorted for you.

Alternatively, you may find a quicker response/turnaround over Social Media on either our Facebook or Twitter page.

 

Mohammed

 

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • October 23, 2019

Hello @HelenaDavidson51,

 

Can you email us on  and we’ll pick this up for you.

 

We’ve previously submitted such requests, it’s been a while since I’ve dealt with one but we should be able to get this sorted for you.

Alternatively, you may find a quicker response/turnaround over Social Media on either our Facebook or Twitter page.

 

Mohammed