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Question

suddenly no 4G iphone 11


EllKay227
Community Member

Hi, I’ve had my phone for over 6 months and had no problems with mobile data (4G) inside or outside. But it has suddenly gone down to 3G today and I’m not getting any network connection at all unless I’m on WIFI. This is during the coronavirus lockdown and I can’t even contact ID mobile direct. 
Any support welcomed!

This topic has been closed for replies.

2 replies

  • iD Mobile Employee
  • 1139 replies
  • April 20, 2020

Hi @EllKay227 

Are your services now restored?

 

Aklima


EllKay227
Community Member
  • Author
  • Community Member
  • 0 replies
  • April 20, 2020

Yes I believe they are.

thanks