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Question

Upgrade limited

  • April 17, 2020
  • 1 reply
  • 32 views

Nav1g8r
Community Member

I've been with ID for a year, sim only, £10 a month. 

I got offered an upgrade on the app but every upgrade I click is limited to £20.00.

This limits the phones I'm offered or the data amount. 

Any idea how I can get my limit increased? 

I can get a contract on the website easily enough with the right phone and data for £24.99 a month. I am even transact it (I stopped right at the end), but I'd like to continue my account really!

 

Thanks for any reply. 

This topic has been closed for replies.

1 reply

  • iD Mobile Employee
  • 1428 replies
  • April 22, 2020

Hi @Nav1g8r 

Welcome to the iD Community.

I’ve sent you a direct message with further information.

Pearl