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Question

Signal in E17 is quite week

J
New
 Contributor
  • Jays
  • New
 Contributor
  • 2 replies

I barely get one bar or two in E17 around Blackhorse road station, anyone else struggle with this? are there any workarounds? 

I have tried wifi calling but i’d still like to get a decent signal considering I am paying £45 per month for my plan. 

Using iPhone 11, 

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    2 replies

    R
    Community Member

    I have too, this is now a joke havent had proper signal for a week. Coverage checker is broken, staff dont even reply! so fustrating!

    P
    iD Mobile Employee
    • Pearl M
    • iD Mobile Employee
    • 1428 replies
    • May 11, 2020

    Hi @ReallyStressful @Jays 

    Apologies, this post was not responded to.

    Sorry to hear you are having connection issues. 

    The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker https://www.idmobile.co.uk/help-and-advice/coverage

    That should keep you up to date on any ongoing or known issues in your area. If you have in fact done that and it's stating some problems were only recently fixed, then it could be that things haven't completely gone back to normal yet after any such work.
    Where you receiving decent service when you first got your connection? If so, we should expect it won't be too long until things are all back to normal and will continue that way from there.

    Have you tried the SIM in another phone? 

    Let me know 

    Thanks,

    Pearl

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