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Question

PAYG

  • June 8, 2020
  • 4 replies
  • 122 views

KenM
New Contributor

Can I change my monthly contract to PAYG?

This topic has been closed for replies.

4 replies

  • iD Mobile Employee
  • June 11, 2020

Hi @KenM 

Welcome to the iD Community.

Unfortunately, It's not possible to convert from PAYM > PAYG.

You can look into changing to a SIM only plan  if you’re due for an upgrade .
 

Thanks, 

Pearl


KenM
New Contributor
  • Author
  • New Contributor
  • June 11, 2020

Thanks Pearl

I’m already on sim only, but this phone is hardly ever used for calls.  I’ll probably cancel the contract & purchase a PAYG SIM.  Is it possible to port my existing number?

Ken


  • iD Mobile Employee
  • June 15, 2020

Hi @KenM 

Unfortunately, that’s no possible too.

We can’t transfer your number from iD to the same network .A number can only be transferred from another network into iD mobile or vice versa.

Sorry about that.

Thanks, 

Pearl


KenM
New Contributor
  • Author
  • New Contributor
  • June 15, 2020

 Thanks Pearl