Hi, Can someone please make contact regarding two mobile phone contracts we have with you for
REMOVED We have upgraded the phone recently but appear to be paying for both the old and new phone currently , we were wanting to keep the old telephone number on the new phone ?
REMOVED - This phone I think is now out of contact and we would like to change it to a sim only deal with he same number.
The accounts are in the name of REMOVED
our contact number is REMOVED
Best answer by Mohammed H
Hello
Please do not post any private account information on a public community post.
This is a public platform and anyone can view this topic.
I will get someone to PM you regarding this, as it sounds like instead of upgrading, a new contract has been purchased.
Mohammed
Hello
Please do not post any private account information on a public community post.
This is a public platform and anyone can view this topic.
I will get someone to PM you regarding this, as it sounds like instead of upgrading, a new contract has been purchased.
Mohammed
Hi there
Have you purchased a new account instead of upgrading an existing one, or is your query relating to something else?
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