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Question

processing SIM-only return

  • July 14, 2020
  • 1 reply
  • 11 views

Hi, I’m trying to cancel a SIM-only contract I bought less than 14 days ago, but how can I contact the agents? the chat facility doesn’t seem to be working.

Help please!

thanks, Massimo

This topic has been closed for replies.

1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • July 16, 2020

Hi @maxsaint71,

We’re sorry to hear that you haven’t been able to get through to us via Live Chat. We will arrange for the support team to be in touch so we can help you with the return.

Ryan