Skip to main content
Question

Can't make calls

  • August 6, 2020
  • 1 reply
  • 127 views
A
Community Member

Hi,

I’m a new customer and have just ported my number across to my ID sim, but I can’t make calls.

Everything else (I can recieve calls, send texts, and access the web), bit when I try to call any number, I get the same “Sorry, your service does not allow access to this number”.

Please can someone help me with this?

Thanks,

Andy

A
1 person likes this
  • A
    andywilletts
This topic has been closed for replies.

1 reply

Will
iD Mobile Employee
  • Will
  • iD Mobile Employee
  • 4103 replies
  • August 6, 2020

Hi @andywilletts, is this happening with all numbers or just the one?

 

Have you tried turning the handset off for 5 minutes?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Perks banner
Terms & Conditions