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Question

Poor network coverage

  • August 12, 2020
  • 1 reply
  • 54 views

Recently I've noticed that although my phone shows network signal and ID as operator, sometime I have 3/4 signal but if I turn Wi-Fi off nothing loads.  Have this inside and outside away from home.  Have two different phone's both on Id both showing the same problem.  Have there been changes in my area recently?  I know 5g is being installed but I didn't think 4g was being turned off?

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • August 13, 2020

Hi @Dmfarrow

 

It sounds as though there may be maintenance causing some disruption in your local area. If you’d like to provide a postcode we can check for you if you like?

 

Will