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You have sent me an invoice but I don't use you anymore

  • August 20, 2020
  • 1 reply
  • 27 views

damian_ewer
Community Member

You have just sent me an email saying my invoice is ready. I have transferred my numbers to another supplier easrlier this year, so you are no longer supplying me with anything. I would prefer to talk to someone but have wasted 30 minutes of my time listening to a recorded message to now discover you have not invested in a call centre. Can you please explain what you are charging for and when this number was last used?

I do not know my account number or my password as I have not used iD for a long time.

Please reply quickly.

Regards

Damian

(Martyn Damian Ewer)

Best answer by Will

Hi @damian_ewer,

 

How long ago as it you used us? If it was around 30 days ago that you cancelled it could well be your final bill.

 

Will

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • August 20, 2020

Hi @damian_ewer,

 

How long ago as it you used us? If it was around 30 days ago that you cancelled it could well be your final bill.

 

Will