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upgraded my contract but do I need to use the new SIM right away?

  • September 16, 2020
  • 1 reply
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Hi my daughter currently has the iPhone 6 Plus, I’ve just upgraded for her to have the iPhone 7 but it’s for Christmas. I’m wondering if her current phone will continue working until Christmas Day when she gets her new one? Or will I have to put her new sim into her current phone for now?

Best answer by Mohammed

Hello @Paige,

We send a new SIM with the upgrade, however, the old SIM should continue to work. 

 

Once the upgrade has arrived, we normally recommend activating the replacement SIM but you can also do this at a later stage and is not essential.

The new plan usually shows in the app right away.

 

Mohammed

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 19, 2020

Hello @Paige,

We send a new SIM with the upgrade, however, the old SIM should continue to work. 

 

Once the upgrade has arrived, we normally recommend activating the replacement SIM but you can also do this at a later stage and is not essential.

The new plan usually shows in the app right away.

 

Mohammed