I am unable to make or receive any calls after a period when the service has been intermittent. I have tried the SIM in another phone and it still does not work. How do I get a replacement and keep my number?
This topic has been closed for replies.
Hi there
Do you get no service at all currently?
Could we get your full postcode?
It’s rare for a SIM to just stop working without being provoked in some way, so we’d like to check for any coverage problems locally first before potentially trying a replacement SIM.
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.