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Switching to ID: which SIM to keep in phone?

  • January 28, 2021
  • 1 reply
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JessM
New
 Contributor
  • New
 Contributor
  • 2 replies

I have submitted my request on the website to keep my old number, and given the PAC code.

 

The instructions state “We'll send you a text message within 24 hours to let you know your PAC or STAC's been submitted successfully”. 

 

Does this mean that I put the new SIM into my phone immediately? Or keep the old SIM in for 24hours?

 

 

Best answer by Michelle

Hi @JessM 

 

Please place your iD Mobile SIM card into your new phone, any text updates will be sent to your iD Mobile SIM.

 

I hope this helps.

 

Michelle 

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1 reply

Michelle
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • Answer
  • January 29, 2021

Hi @JessM 

 

Please place your iD Mobile SIM card into your new phone, any text updates will be sent to your iD Mobile SIM.

 

I hope this helps.

 

Michelle