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Question

Connection to a landline

  • March 3, 2021
  • 1 reply
  • 27 views

When I try to ring my friend’s landline from my mobile it will not connect. I just hear a click and it cuts out. I can ring her using my landline no problem. I have an iphone 5s. Also a friend is ringing me from her mobile to mine and it cuts out after a couple of minutes conversation. Just happened three times. What’s up? Ant suggestions please. Could it be something to do with my phone setting?

Ken

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • March 3, 2021

Hi @Kenneth 

Are you able to make calls to other landline numbers? Please try resetting your network settings on your phone. You can do this by going into settings > general > reset > reset network settings.

Once done, please let us know how you get on.

-Mohsin