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Question

Multiple iD Accounts - view in one dashboard?

  • March 10, 2021
  • 1 reply
  • 108 views
Z
New
 Contributor
  • Zed375
  • New
 Contributor
  • 4 replies

I initially set up an account for a member of my family using my email address as I pay the bill and wanted to monitor it that it was the right plan.

I recently moved my mobile number from Vodafone to ID but can’t register for an account as I already

use my email address on the other account.  Each time I login, all I can see is my family members number and not mine, therefore I have no idea on bills/plans/upgrades etc which is very frustrating, and despite feedback given it doesn’t look like this will change anytime soon.  Wish I’d never moved across.

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    1 reply

    Mohsin
    iD Mobile Employee
    • Mohsin
    • iD Mobile Employee
    • 2173 replies
    • March 11, 2021

    Hi @Zed375 

    Unfortunately, you can not have more than one iD account per dashboard. This will mean you will need to have a separate email address to set up your own iD account.

    -Mohsin

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