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Question

Connection problem

  • April 6, 2021
  • 1 reply
  • 13 views

My mobile phone does not function at present : it won't receive or send either calls or texts. Can you make it work again please?

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • April 6, 2021

Hi @dulgil 

We are sorry to hear this. Have you tried restarting your handset? Please can you change the network type to LTE/4G/3G in settings on your phone. This can be found in Settings > Mobile networks. 

-Mohsin