is this a service problem? multiples of same text messages being received, while says not deliverable my end.

Hi @Judith Evans 

We are sorry to hear this. Please can you advise the make and model of the handset you are using?

-Mohsin

Hi, it’s an iPhone SE, thanks, Judy

Hi @Judith Evans 

In some cases, the issue relates to mostly iMessage and not having the correct number in place. Please can you try the following: 

 1)    Try turning off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

Once done, please monitor to see if you are still having this issue with multiple texts sending.

-Mohsin

Hello Mohsin,

thank you for this advice, the number was wrong as you suggested and I have now corrected it. Best wishes, Judy

No Problem @Judith Evans 

This should fix the issue now. However, just keep an eye on this, if you do experience this issue again, please let us know. Take care.

-Mohsin