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Question

block numbers from leaving voicemails


Thomas
Community Member

I need to stop a blocked number from leaving voicemails. Why can’t iD do this. Other networks don’t have the same problem.

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6 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 21, 2021

Hi @Thomas,

 

I can see that we are dealing with your query on a different post. 

Please could you get back to us there if you require further assistance.

 

Kash


Thomas
Community Member
  • Author
  • 0 replies
  • August 24, 2021

I still need help with this. Can iD completely block a number or not. And if not, why??


Thomas
Community Member
  • Author
  • 0 replies
  • August 24, 2021

No it can’t. Only way is at network level. Please explain why iD can’t do this.


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • August 25, 2021

Hi @Thomas,

 

Can you provide the specific make and model of the handset you’re using please?

 

Cheers,

 

Will


Thomas
Community Member
  • Author
  • 0 replies
  • August 25, 2021

iPhone xr


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • August 26, 2021

Cheers @Thomas,

 

In your Phone app → Recents, tap the ⓘ next to the phone number you wish to block, then tap Block this Call at the very bottom. You can also tap the ⓘ next to an undesirable voicemail message under Phone → Voicemail.

 

Blocked callers can still leave you voicemails, but they will go straight into a separate Blocked Messages voice mailbox without raising a notification or ringtone. You’ll never have to listen to them.

 

Hope this helps,

 

Will