I received an email today saying I had cancelled my direct debit and need to make a payment! This is not the case. I have checked with my bank and my DD is still active. My app wont load, 7777 is not answering and the Facebook page messenger is going unanswered. What is happening? The email says my line will be disconnected if no payment received, this is unacceptable I’m a carer and need my line constantly
Question
Direct Debit issues
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I`m sure it will carry on working , I`ve had same message , obviously big IT issues with ID Moble site , nothing works , on line chat down , no way to contact anyone
1 person likes this
+26
Hi everyone,
We are very sorry for what has happened. We have experienced an issue with customers not able to log in along with billing demands being sent in error.
Further updates and information regarding this issue can be found here:
Ryan
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