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Question

paid bills no services.

  • November 16, 2021
  • 1 reply
  • 22 views

Alisha.carnie
Active Contributor

Could you please reactivate my texts, call minutes and data. I upgraded last month, paid my bill and services were never switched back on so I’ve had to buy more internet over the past month and this is now the second month I haven’t had a working phone. I’m not paying another bill for my phone not to work again

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • November 16, 2021

Hi @Alisha.carnie 

We are sorry to hear you services have not been activated since paying your bill. We will send you a Private Message now to assist with this. You can also speak to our Live chat team below: 

Live Chat | iD Mobile Network

We also have a dedicate iD Mobile team on Facebook or Twitter if you prefer to message the team directly for a response sooner.

Twitter: 

Facebook:

https://www.facebook.com/idmobileuk/

 

-Mohsin