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Question

Fraudulent Account

  • January 22, 2022
  • 1 reply
  • 11 views

My son has receive a debt collector’s letter to recover an outstanding balance on behalf of ID Mobile but he does not have an account with you . I have reported to Action Fraud and have a crime reference. Please contact me directly to arrange cancellation of the charge. 

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 23, 2022

Hi @kevin.singleton,

We are sorry to hear that your son has fallen victim to fraud.

So that we can check this out, please could you get your son to post here so that we can investigate further via Private Message. Alternatively he can contact our Live Chat Team.

 

Kash