Terrible coverage

Hello @BJ Sheridan,

Sorry to hear that.

Is this a recent issue or one you’ve had since you purchased the contract?

Could you give us a bit more info on the issue?

Hi Mohammed

It’s continuous. I had difficulty with ID when living in Wales, but now even more living in the North East in a town here.

If I want to open an e-mail for example, I often click on the link, then go off for a few minutes and hope that by the time I get back the e-mail has opened. It does vary but it’s extremely frustrating especially during the mornings when I am working from the laptop.

I didn’t have any problems with Vodafone.

Thanks

Hi @BJ Sheridan,

It may be worth entering your postcode at the link below and check if there are any issues?

http://www.three.co.uk/support/network_and_coverage/network_support

Kash