None of my messages are sending, saying they have failed. I have done a network reset and it still isn’t working
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Hey
- On your device, open Messages
- At the top right, tap Settings
- Tap Chat features
- Toggle 'Enable chat features' to OFF
- Try to send a message again
If you’re using an iPhone, please try the following:
- Turn off iMessage (Settings > Messages)
- Restart your phone (by pressing and holding the on/off button)
- Tap Settings > Phone > My Number and confirm that it is correct
- If it is not correct, please enter the correct number
- Turn iMessage back to On (Settings > Messages)
- Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
Let us know how you get on!
If these steps don’t work, it could be a network issue in your area that’s causing problems. To check, please enter your postcode here.
Thank you,
Rory
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