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Question

not receiving all my texts after porting

  • June 12, 2022
  • 1 reply
  • 145 views

I’ve tried to do chat several times unsuccessfully done all the things they’ve said and I’m still not receiving all my texts 

 

please can someone check my account has been ported properly 

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1 reply

andewhite
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Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • June 13, 2022

Hey @Suebr124, if you’ve tried everything suggested in your previous post “not receiving all text messages since ported to my old number”, then you should use Live Chat again and tell iD to verify your number was ported properly. 

Given this issue has been going on for a while now, also think about making a complaint.

Anyway, I hope to get it sorted.