Until recently - the last week or so I was getting 20 megabits plus download on my phone at my home address. So were my family who are on Three so using the same mast. However, the speed has dropped to completely unusable. An upload speed of 0.3 megabits. What use is that? My wife tried to report the problem with her Three phone but got nowhere. She is going to change her network provider. I. however, am a new customer of ID mobile and was pleased with the service until now. I am not sure this is the right place to be reporting this but I cannot find anywhere on my this website to actually report faults. Why is it so difficult to report a fault?
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