My phone is showing signal bars for calls whilst I’m at home but when people call me it rings on their end but not on mine so I don’t know people have called unless they leave a voicemail?
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Hello
Sorry to hear you’re having trouble with calls.
How long has this issue been ocurring for?
What’s the full postcode of the impacted area?
Have you just joined iD Mobile?
Mohammed
HI
I spoke with a member of your team on the chat. I’m awaiting a resolution.
I believe it has been occurring since I joined iD mobile a month ago. LN6 9NS
Hey
I’ve checked the postcode LN6 9NS and can’t see any outages showing on the checker: https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker
If it’s been raised already, this will be passed to our TechTeam who will look into this further and troubleshoot.
Mohammed
+26M.Mutch wrote:
My phone is showing signal bars for calls whilst I’m at home but when people call me it rings on their end but not on mine so I don’t know people have called unless they leave a voicemail?
Have you got a Wi-Fi network at home
If you have and your handset supports Wi-Fi Calling, you could use the iD WiFi Call service to call and text at home - it might be more reliable than iD mobile network.
Anyway, good luck
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