when i try to connect to live chat i get a url error
Question
I need a PUK Code
This topic has been closed for replies.
+26Even if live chat was working, you’d only be able to chat with the bot. The iD agents finish work at 8pm on weekdays.
Your best option is to ask the iD social media team for assistance using facebook (using Messenger), or Twitter (by Direct Message) - the team will be able to help with your PUK request.
Out-of-hours messages left on social media are picked-up when the iD social media team next start work.
Good luck.
Peter Lowthian wrote:
when i try to connect to live chat i get a url error
Hello
Check you haven’t got any extensions blocking this.
Try incognito or private browsing to see if this helps.
If you still need support, let us know here.
Mohammed
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.