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Question

What is my iD number?

  • September 8, 2022
  • 3 replies
  • 64 views

P A C
New
 Contributor
  • New
 Contributor
  • 2 replies

 I have received the Sim card.  There was nothing else in the bag advising me what the ID mobile number is. i intend to use my old number but have a PAC code but no good as I dont have the ID mobile number to use to transfer my existing number it over to ID.  Transfer No is 435342399  Re order 122868968. 

 

 If I cant get this sorted quickly will  cancel transfer and leave . #Thank you 

 

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3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • September 8, 2022

No telephone support at iD Mobile @P A C - help & support is 100% online.

FYI, all new iD SIM cards are supplied already activated. So, just pop your new iD SIM into a phone, call another mobile and ask them for your new number.

Alternatively, use your mobile and new SIM to call your own landline (if you have one), use 1471 for last caller’s number.

Finally, this is a public forum, so anybody on the Internet can read your transfer no. and order reference.

Good luck.

 


P A C
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • September 8, 2022

 Ok I need to speak with someone. I have a new sim but no number. 

 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 17, 2022

@P A C, You can get the number as @andewhite  mentioned above, pop the SIM in a phone and text a friend or family and ge them to confirm it.

The number is emailed to you when you make the purchase and the contract is connected.

Let us know if you need help still.

EDIT: I’ve merged your topics together as they’re both about the same issue.

Mohammed