Skip to main content
Question

change number without losing free roaming ?

  • September 9, 2022
  • 4 replies
  • 53 views

Rob303
New
 Contributor
  • New
 Contributor
  • 2 replies

Hi all, .

i need to change my number but am worried it will be classed as an upgrade and cause me to lose my free roaming abroad.

would this be the case if i change number ?.

​​​​​​​thank you.

This topic has been closed for replies.

4 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12344 replies
  • September 9, 2022

Okay @Rob303,

Your question doesn’t make sense? Do you need to change your iD number?

All iD Mobile plans currently feature as standard inclusive EU roaming. This plan feature lets you roam like at home in 50 destinations across the EU and beyond.

Any minutes, texts and data you use while roaming in these 50 destinations comes out of your monthly allowances - subject to iD’s fair usage & open data policies.

Good luck.

 


Rob303
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • September 9, 2022

Sorry, yes i need to change my ID number


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12344 replies
  • September 9, 2022

Okay @Rob303, there’s a fee of £25 to change your iD number.

You will need to speak to iD about your iD account in order to do so. The best ways of doing this are as follows:

  1. Use the online chat service at https://idmobile.co.uk/live-chat - the iD agents work through until 8pm on weekdays (6pm at weekends).
  2. Send iD a private message on facebook (using Messenger).
  3. Send iD a DM (direct message) on Twitter.

Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work.

Hope you get your iD number changed soon.
🤞

 


Rob303
New
 Contributor
  • Author
  • New
 Contributor
  • 2 replies
  • September 9, 2022

Thank you for the swift replies