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Question

I'm having issues making calls and sending texts

  • October 11, 2022
  • 1 reply
  • 40 views

I cannot make calls or Texts - it comes up with error code 38.

 

When I try to call anyone it directs me through to ID billing but it states that my billings are all up to date. It has now been 24 Hours and is causing me huge distress. I need this fixed for work ASAP. Please help 

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 11, 2022

Hello @Dylan1903,

Sorry to hear that.

Have you just joined iD Mobile or been with us some time?

HAve you tried restarting your phone?

Does this happen away from home also?

Mohammed